Shipping & Deliveries
We offer the following delivery methods:
Sweden: Postnord 1st class waybill - SEK 49 (regardless of order volume or weight) for deliveries within Sweden. Free shipping over SEK 700 . The shipment must be delivered directly to the mailbox/door (if it doesn't go into the mailbox, it's a bag on the door). Sometimes, however, it can instead be delivered to a nearby Postnord agent. Normal delivery time 1-3 working days depending on where in the country you live . The notification is sent by SMS. Orders must be received before 2pm on weekdays in order to be shipped the same day. Bulky packages and over 2 kg are delivered by DHL to the delivery point.
Dhl Servicepoint – SEK 59 (regardless of order volume or weight) for deliveries within Sweden. Free shipping over SEK 800. The shipment is delivered to the nearest agent. Orders must be received before 11 a.m. on weekdays in order to be shipped the same day.
Europe with DHL
Zone 1 = €9.95 Free shipping over €100 Belgium, Denmark, Estonia, Finland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Czech Republic, Germany, Austria
Zone 2 = €14.95 free shipping over €130 Bulgaria, Cyprus, France, Greece, Ireland, Italy, Croatia, Malta, Portugal, Romania, Slovenia, Spain, Hungary
Other matters relating to deliveries
We have our own stock and the number of stocks is shown on the page. We pack daily on weekdays and ensure that all incoming orders are dispatched as quickly as possible.
If you choose Postnord as delivery method:
We have pick-up at 15.00 on weekdays. The order should be received before 14.00 to be sure that we can send it in time. If your package is heavier than 2 kg, we cannot send it with Postnord Goods. Packages must be sent with DHL, which in turn has a pick-up at 12 noon on weekdays.
We are a small but very good company, fast in the package, pack with as little air as possible but at the same time very protected and well packaged. We never send with stamps.
Delivery of ordered goods normally takes place within 1-5 working days. In the event of any delivery delays, we will contact you about this as soon as possible. You as a customer always have the right to cancel the purchase in case of delivery delays. We will do everything we can to fulfill your order. There may be occasions that make it impossible to complete the order, for example if the item is missing from our warehouse. Then we will contact you directly by phone or email.
We reserve the right to exempt ourselves from any compensation to the customer regarding delivery delays.
Returns
Returns are at your own expense unless the item is defective or we have packed it incorrectly. To be sent as a letter or package, not cash on delivery. In the case of exchanges, we pay the new shipping from us to you.
The Distance Buying Act - 14 days open purchase
We comply with the Distance Contracts Act and thus you have the right to return ordered goods without giving any reason. You cancel your purchase by notifying us within 14 days of receiving your order (or most of it).
The item must be returned well packaged, in good condition and in the original box. If you, the customer, have handled the item to a greater extent than is necessary to determine its properties or function and this led to the item being returned being less valuable. We then have the right to deduct an amount corresponding to the article's reduction in value from the amount to be refunded. The reduction in value is assessed on a case-by-case basis.
Returns are sent to:
Tidformera AB
Hantverksgatan 4
815 40 TIERP
Refund
If you use your right of withdrawal, we will refund what you have paid for the item as soon as possible or at the latest within 30 days from the day we received the item. You must pay the return costs yourself when you send the item back.
Read more about the Distance Contracts Act at the Swedish Consumer Agency: http://www.konsumentverket.se/
