Terms of purchase

The content of this online store is provided, updated and managed by the following companies:

Tidformera AB
Hantverksgatan 4
815 40 TIERP

Organization number: 559069-4468
Email address: kundservice@tidformera.se

VAT: SE559069446801

Payment and prices

All prices are current and may change in the future. The individual and current total price for your order is summed up at checkout, including any charges for shipping and payment, as well as VAT.

We offer the following payment methods :

We have several different payment methods. Choose the option that suits you best when you get to checkout.

Klarna Checkout Klarna Checkout makes it easy, flexible and safe for you to shop online. By answering a few questions, you identify yourself easily and you can choose the payment method that suits you best. A finesse with Klarna Checkout is that we differentiate between purchase and payment. First you confirm your purchase and then you choose how you want to pay. Either with a Klarna invoice or Klarna account - or by card or bank transfer. Everything is equally safe. Conditions for payment are also stated in the checkout under the respective payment options.

Shopify Payments

Here you choose to pay securely by card.

Promotions & discount codes

Discount codes are always based on regular prices if there is an extra price. The lowest price is what ends up in the till. Discount codes are not combined with volume discounts, but the lowest price ends up at checkout.

Deliveries and returns

We offer the following delivery methods:

Sweden:

Postnord 1st class waybill - SEK 49 (regardless of order volume or weight) for deliveries within Sweden. Free shipping over SEK 700. The shipment must be delivered directly to the mailbox/door (if it doesn't go into the mailbox, it's a bag on the door). Sometimes, however, it can instead be delivered to a nearby Postnord agent. Normal delivery time 1-3 working days depending on where in the country you live. The notification is sent by SMS. Orders must be received before 2pm on weekdays in order to be shipped the same day. Bulky packages and over 2 kg are delivered by DHL to the delivery point.

Dhl Servicepoint – SEK 59 (regardless of order volume or weight) for deliveries within Sweden. Free shipping over SEK 800. The consignment is delivered to the nearest agent.

Europe: Delivery by DHL. Prices depend on which country the package is to be sent to.

EU Zone 1 = €9.95 (free for orders over €100)

EU Zone 2 = 170 SEK (free for orders over 1500 SEK)

Other matters concerning deliveries:

We have our own stock and the number of stocks is shown on the page. We pack daily on weekdays and ensure that all incoming orders are dispatched as quickly as possible. If you choose Postnord as the delivery method, we have collection at 3 pm on weekdays. The order should have arrived before 14.00 to be sure that we can send it in time. If your package is heavier than 2 kg, we cannot send it with Postnord Goods, but the package must be sent with DHL, which in turn has a pick-up at 12 noon on weekdays. We are a small but very good company, fast in the package, pack with as little air as possible but at the same time very protected and well packaged. We never send with stamps.

Delivery of ordered goods normally takes place within 1-5 working days. In the event of any delivery delays, we will contact you about this as soon as possible. You as a customer always have the right to cancel the purchase in case of delivery delays. We will do everything we can to fulfill your order. There may be occasions that make it impossible to complete the order, for example if the item is missing from our warehouse. Then we will contact you directly by phone or email. We reserve the right to exonerate ourselves from all compensation to the customer regarding delivery delays.

Returns

Returns are at your own expense unless the item is defective or we have packed it incorrectly. Sent as a letter or package, not cash on delivery. In the case of exchanges, we pay the new shipping from us to you. 14-day open purchase We comply with the Distance Contracts Act and thus you have the right to return ordered goods without giving any reason. You cancel your purchase by notifying us within 14 days of receiving your order (or most of it). The item must be returned well packaged, in good condition and in the original box.

If you, as a customer, have handled the item to a greater extent than is necessary to determine its properties or function and this has led to the returned item being of less value, we are entitled to deduct an amount corresponding to the item's reduction in value from the amount to be refunded. The reduction in value is assessed on a case-by-case basis.

Returns are sent to:
Tidformera AB
Hantverksgatan 4
815 40 TIERP

Refund

If you exercise your right of withdrawal, we will refund what you have paid for the item as soon as possible or at the latest within 30 days from the day we received the item. You must pay the return costs yourself when you send the item back.

Read more about the Distance Contracts Act at the Swedish Consumer Agency: http://www.konsumentverket.se/

Colors

We always strive to show the characteristics and colors of our products as accurately as possible. However, the color you see depends on your computer screen or mobile phone settings and we can never guarantee that your computer/mobile phone can visually reproduce colors correctly.